The Prewriting section shows you how to get started; how to "cluster"; and how to organize your ideas into an outline.

The Freewriting section shows you how to "freewrite", and then how to freewrite from a cluster.

The Rewriting section shows you how the pros do it; a fast way to do it; the thorough way to do it; and how to edit other people's writing.

The Style section shows you how to develop your own style; and how to use your style to deal with paragraphs, sentences, phrases, and words.

The Mechanics section deals with spelling, punctuation, syntax, and the four sure-fire steps for eliminating mechanical errors in your writing.

The Business Writing section deals with how to write reports, proposals, memos, and letters. Samples of different types of letters-- persuasive, sales, complaint, reference, rejection, goodwill, and application-- are included for ready reference.

"Writing That Works" is an essential and enduring handbook for anyone who writes, whether on the job or full-time.