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Real Influence: Persuade Without Pushing and Gain Without Giving in

by Mark Goulston

Influence built around listening and mutual value

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AlbakiReads Editorial

Influence built around listening and mutual value

Mark Goulston and John Ullmen frame workplace influence as an ongoing relationship, not simply a way to secure agreement. The book presents a method centered on understanding other people’s priorities, needs, and attention, then contributing value through questions and actions. Its business examples illustrate the approach, while the authors contrast it with pressure and manipulation, which they argue can foster resistance and weaken trust. The emphasis is on persuasion that aims for outcomes beneficial to all parties and on maintaining professional relationships after an agreement is reached.

Good fit for readers who enjoy

  • Business leaders seeking a relationship-centered approach to persuasion
  • Readers interested in listening, negotiation, and workplace communication
  • Professionals who want practical examples of influence techniques

Themes

Professional relationshipsListening and engagementPersuasion without pressureMutual benefit and trust

Based on publisher information and book metadata.

Book overview

Authentic influence is about more than creating a strong initial connection--it's about sustaining professional relationships long after an agreement has been reached.

When others sense they are being pushed, their guard goes up. In business interactions, even if the person you are pitching to does comply with your requests, lingering resentment may undermine the relationship forever. So why do most books on influence still portray it as something you do to someone else to get your way?

Based on their commitment to listening, genuine engagement, and the pursuit of win-win outcomes, doctors and authors Mark Goulston and John Ullmen share a new method that business leaders can utilize to persuade others.

In Real Influence, Goulston and Ullem teach you how to:

  • examine priorities,
  • learn about the needs of key players,
  • earn others' attention,
  • motivate others to hear more,
  • and add value with question and actions.

Outdated approaches that portray influence as a means to get your way invites resistance and cynicism from those who recognize the techniques. Manipulative tactics fail to produce the mutual trust that sustains successful relationships.

Complete with examples of the steps in action and insights from real-world "power influencers," Real Influence is a one-of-a-kind guide that showcases how being straight with everyone means winning for all.

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