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Impact of e-Commerce on Consumers and Small Firms

by Salvatore Zappala

E-commerce in everyday business practice

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AlbakiReads Editorial

E-commerce in everyday business practice

Salvatore Zappala examines the adoption of e-commerce by small firms through the lens of behavioural research. The book connects businesses’ move into online commerce with the transactional changes that come with access to the Internet, placing consumers and smaller enterprises within a shared account of changing commercial practices. Its stated scope makes it a focused exploration of how e-commerce takes shape in practice, rather than a general guide to online retail.

Good fit for readers who enjoy

  • Readers interested in behavioural research on e-commerce adoption.
  • Small-business owners and students exploring online commerce and consumer transactions.

Themes

E-commerce adoptionSmall firmsConsumer transactionsInternet access and commerce

Based on publisher information and book metadata.

Book overview

This book is at the frontier of behavioural research into how these new commercial realities are borne out in practice, examining the adoption of e-commerce by small firms and the transactional phenomenon that entails access to the Internet.

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