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  • Human-Centered Leadership in Healthcare: Evolution of a Revolution by Kay Kennedy book cover
  • Human-Centered Leadership in Healthcare: Evolution of a Revolution by Kay Kennedy book cover
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Human-Centered Leadership in Healthcare: Evolution of a Revolution

by Kay Kennedy

A leadership framework centered on care

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AlbakiReads Editorial

A leadership framework centered on care

Kay Kennedy presents healthcare leadership through a complex-systems framework that connects leaders’ attention to their own well-being with their responsibilities to staff and patients. The model is organized around three leadership roles—the Awakener, the Connector, and the Upholder—and links these roles to workplace practices and organizational cultures of excellence, trust, and caring. Its central concern is how leadership can support both the people providing care and the people receiving it, with quality outcomes and satisfaction among the aims described in the book. The result is a management-oriented approach that places human relationships at the heart of healthcare organizations.

Good fit for readers who enjoy

  • Healthcare managers and nursing leaders exploring leadership models
  • Readers interested in staff well-being and patient-centered organizational culture

Themes

Human-centered healthcare leadershipComplex systemsLeader self-care and mindfulnessTrust, care, and workplace cultureStaff and patient satisfaction

Based on publisher information and book metadata.

Book overview

Human-Centered Leadership in Healthcare is a new leadership model based on the theory of complex systems.

It addresses the requirement for healthcare organizations to develop environments that produce market leading outcomes which demonstrate value for patients. Since healthcare is a human-centric industry, it requires care for the leaders, the staff, and the patients. The Human-Centered Leadership model embraces the leader's focus on self-care and mindfulness while simultaneously focusing outward on others. The leader, at the center, adopts the attributes of the Awakener, the Connector, and the Upholder which result in practices leading to sustained quality outcomes, patient and staff satisfaction, and a healthy work environment. These practices and outcomes can be described as cultures of excellence, trust, and caring. The Human-Centered Leader in Healthcare understands that "It starts with you but it's not about you". Kay Kennedy, Lucy Leclerc, and Susan P. Campis' goal for Human-Centered Leadership in Healthcare is to develop the people who lead the people who care for the people.

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