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  • Having Difficult Conversations (HBR Emotional Intelligence Series) by Harvard Business Review book cover
  • Having Difficult Conversations (HBR Emotional Intelligence Series) by Harvard Business Review book cover
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Having Difficult Conversations (HBR Emotional Intelligence Series)

by Harvard Business Review

Practical guidance for tense workplace conversations

$18.74 USD
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AlbakiReads Editorial

Practical guidance for tense workplace conversations

This HBR Emotional Intelligence Series volume brings together material on handling challenging discussions at work. Its focus spans communicating under stress, giving and receiving critical feedback, and helping teams maintain a sense of unity through difficult exchanges. The subject is not simply how to enter a tough conversation, but how those interactions connect with workplace relationships and team dynamics. With contributions from Amy Gallo, Rebecca Knight, Liane Davey, and Joseph Grenny, the book frames conversation skills as part of the human side of professional life.

Good fit for readers who enjoy

  • Professionals who want practical guidance for difficult workplace discussions
  • Managers and team members dealing with critical feedback or tense exchanges
  • Readers interested in emotional intelligence and workplace relationships

Themes

Workplace communicationConflict and feedbackEmotional intelligenceTeam relationships

Based on publisher information and book metadata.

Book overview

Build your ability to discuss tough topics at work.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations.

This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

This volume includes the work of:

  • Amy Gallo
  • Rebecca Knight
  • Liane Davey
  • Joseph Grenny

 

HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

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Customer reviews

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Malaika Taylor

I highly recommend to for anyone looking for inner clarity

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Thomas DiMassa

Great service and fast service

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Ella

Great shopping experience! The book arrived quickly, was well packaged, and matched the description perfectly. I would definitely shop with you again

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Olivia

Smooth.