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Gap Selling: Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming

by Keenan

A problem-centered approach to selling

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AlbakiReads Editorial

A problem-centered approach to selling

Keenan challenges familiar sales assumptions, including the idea that success depends on likability, objection handling, or closing techniques. The book presents selling as a process of understanding the buyer’s situation and how they weigh making a change. It connects that perspective to problems sales teams encounter, such as stalled decisions, long sales cycles, and price objections, and argues for shifting from taking orders to influencing the buying process. The emphasis is on how sellers interpret buyers’ needs and decisions, not simply on accumulating tactics.

Good fit for readers who enjoy

  • Sales professionals reconsidering familiar sales tactics and assumptions
  • Sales leaders interested in a problem-centered framework for buyer conversations
  • Readers seeking business guidance on sales processes and buyer decision-making

Themes

Problem-centered sellingBuyer decision-makingSales beliefs and tacticsInfluence across the buying process

Based on publisher information and book metadata.

Book overview

People don't buy from people they like. No! Your buyer doesn't care about you or your product or service. It's not your job to overcome objections, it's your buyer's. Closing isn't a skill of good salespeople; it's the skill of weak salespeople. Price isn't the main reason salespeople lose the sale. Gap Selling shreds traditional and closely held sales beliefs that have been hurting salespeople for decades.

For years, salespeople have embraced a myriad of sales tactics and belief systems that have unknowingly created many of the issues they have been trying to avoid such as: long sales cycles, price objections, no decision, prospects going dark, last minute feature requests, and more. Success at sales requires more than a set of tactics. Salespeople need to understand the game of sales, how sales works, and what the buyer is going through in order to make the decision to buy (change) or not to buy (not change).

Gap Selling is a game-changing book designed to raise the sales IQ of selling organizations around the world. In his unapologetic and irreverent style, Keenan breaks down the tired old sales myths causing today's frustrating sales issues, to highlight a deceptively powerful new way to connect with buyers.

Today's sales world is littered with glorified order takers, beholden to a frustrated buyer, unable to influence the sale and create value. Gap Selling flips the script and creates salespeople with immense influence at every stage of the buying process, capable of impacting the sales metrics that matter:



  • Shorter Sales Cycles

  • Increased Revenue

  • Elevated Deal Values

  • Higher Win Rates

  • Fewer No Decisions

  • More Leads

  • And Happier Buyers



Gap Selling elevates the sales world's selling IQ and turns sales order takers into sales influencers.

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