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  • Five Tough Talks by Nicole M. Bianchi book cover
  • Five Tough Talks by Nicole M. Bianchi book cover
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Five Tough Talks

by Nicole M. Bianchi

A practical framework for difficult workplace conversations

$20.78 USD
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AlbakiReads Editorial

A practical framework for difficult workplace conversations

Nicole M. Bianchi organizes leadership conversations into five categories: setting shared ways of working, making a request, exploring a change, addressing an issue, and moving on from what was. The guide covers the stages around each conversation, from recognizing when it is needed and preparing beforehand to handling the discussion and deciding what follows. It also presents a connection between establishing routines and expectations early and reducing the need for more difficult conversations later. The structure makes the book a focused resource on the preparation and practice involved in leading challenging workplace discussions.

Good fit for readers who enjoy

  • Leaders seeking a framework for workplace conversations
  • Managers who want to prepare for requests, changes, or performance concerns
  • Those looking for guidance on setting team routines and expectations

Themes

Leadership communicationWorkplace expectations and routinesConflict and changePreparation and follow-through

Based on publisher information and book metadata.

Book overview

Nobody likes having a tough talk because they don't know how to have them.

Five Tough Talks is your playbook to help identify when it's time to have a conversation, how to prepare ahead of time, what to say in the messy middle, and how to move forward after.

 

There are five Tough Talks every leader should learn:

 

  1. How We Work: Create rules, routines, and rhythms for working together
  2. The Ask: Acknowledge you need something
  3. What's Going On?: Explore a change or shift
  4. Being Better: Confront an issue
  5. Moving On: Depart from what was

 

When a leader has more of the first three Tough Talks, it decreases the need and frequency for the last two. The more you practice and face your fear, the easier it becomes to lead brave conversations for exceptional results.

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