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Fierce Conversations (Revised and Updated): Achieving Success at Work and in Life One Conversation at a Time

by Susan Scott

A practical framework for consequential conversations

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AlbakiReads Editorial

A practical framework for consequential conversations

Susan Scott’s guide treats everyday conversations as a way to address communication at work and at home. It organizes its advice around barriers to meaningful exchange, clarity and understanding, strong emotions, and relationships with colleagues, friends, family, and customers. A workbook and a section on the Seven Principles of Fierce Conversations give the book a structured, practice-oriented component alongside its broader discussion of communication. Its central subject is how people convey what they mean and engage more directly with others in both professional and personal settings.

Good fit for readers who enjoy

  • People seeking structured guidance on communication in professional settings.
  • Readers interested in applying communication practices to relationships with friends and family.
  • Those who want a workbook alongside a personal-growth guide.

Themes

Communication at work and at homeClarity and understandingManaging strong emotions in conversationRelationships and connection

Based on publisher information and book metadata.

Book overview

Fully revised and updated--the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.

The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across--and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:

- Overcome barriers to meaningful communication
- Expand and enrich relationships with colleagues, friends, and family
- Increase clarity and improve understanding
- Handle strong emotions--on both sides of the table
- Connect with colleagues, customers and family at a deep level

Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
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