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A working manual for CFPB supervision and examinations
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A working manual for CFPB supervision and examinations
This second edition sets out how CFPB examiners approach oversight of companies offering consumer financial products and services. Its contents reflect the agency’s transfer of rulemaking responsibilities and the resulting renumbering of regulations, alongside revised examination procedures for the Truth in Lending Act and Fair Credit Reporting Act. The manual also incorporates procedures covering mortgage origination, short-term small-dollar lending, the SAFE Act and consumer reporting, as well as guidance concerning military homeowners’ mortgage servicing. The source describes it as internal guidance for CFPB supervisory staff and cautions that its procedures are not a legal reference or enforceable source of rights or defenses.
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