Tolerated to Celebrated: It's All About The Relationship
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Book Overview "Your value is determined by those who see your worth. Don't waste your time where you're not valued." - UnknownAfter nearly 60 years in ...
"Your value is determined by those who see your worth. Don't waste your time where you're not valued." - Unknown
After nearly 60 years in the B2B2C marketplace, Ernie Lansford knows what it feels like to be judged by the rep who came before you. To be boxed in by negative first impressions. To chase transactions that never lead to trust.
This book is a personal confession-and a practical guide-for anyone tired of being tolerated and ready to be celebrated. In this field-tested roadmap, Ernie reveals the Five Levels of Business Relationships(TM) and the mindset shift that changed everything: stop chasing the next deal and start building deep, authentic, and significance-driven partnerships.
Whether you're a sales professional, sales coach, business leader, or entrepreneur, you'll learn how to:
Break out of the "just a rep" box
Move from tolerated to celebrated
Build relationship equity that outlasts transactions
Become a true Customer Success Master(TM)
This isn't theory. It's wisdom earned over decades-and shared with humility, clarity, and a box cutter in hand.
Customer Success is My Path. Adding Significance to Others is My Mission. Celebrated Relationship is My Goal(TM).
Book Details Format: Paperback | Publisher: INDEPENDENTLY PUBLISHED | ISBN: 9798286039
FormatPaperback
ISBN9798286039
EAN9798286039456
PublisherINDEPENDENTLY PUBLISHED
Publication Date2025-05-31
AccessoriesNo Accessory
ConditionNew
Product TypeQUALITY PAPERBACK BOOKS
Weight0.19 Pounds
Length8.0 Inches
Width5.0 Inches
Height0.19 Inches
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